Under the UK Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information which you've given us. When you make an online order, we need to know your name, email address, credit card billing address, delivery address, credit or debit card number and associated details. This allows us to process and fulfill your orders and to notify you about your order status. We also require a landline telephone number in case we need to contact you, and for international orders this number may be given to our couriers in order to help with the delivery of your goods.
You have trusted us by giving us these details and we promise not to use these details for any other reason other than processing your order or informing you about the products and services of The Trailhead. We will not pass any of your details on to third parties for profit or otherwise. Our security procedures mean that we may occasionally request you to answer security questions or provide proof of identity before we are able to disclose sensitive information to you.
We always wish to improve the service we provide to you and therefore you may receive an invite to give us feedback by survey, telephone calls may be recorded or monitored and incoming and outgoing emails monitored and used for training purposes.
Copyright 2013 | The Trailhead Bicycle Company Ltd